About Us...

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Mav Movements is a five-star award winning private Physiotherapy clinic in Leicester.

The clinic is run by Sapna Mavani, Senior Physiotherapist who is HCPC, CSP, AACP & APPI registered. We are a “hands-on” private practice and we take pride in offering an excellent standard of Physiotherapy treatment and care, using the latest techniques in exercise medicine.

The clinic is situated in a residential area and is located in the north of Leicester making it easily accessible, by car, for those living in the towns north of Leicester as well as within Leicester itself. For those who travel by public transport, there is a bus stop just a three-minute walk away, making your commute easier and more convenient. On arrival, you can wait in the reception area for your Physiotherapist to collect you. The clinic is fully equipped with toilet facilities, as well as free parking. Here at Mav Movements, we pride ourselves on providing a warm welcome in a professional and relaxed environment.

If you are interested in any of our services then you can easily self-refer to Mav Movements by calling us on 07555 489 189, alternatively, you can request your GP or consultant to refer you via a letter (this will be funded by you). If you are a member of AXA, Bupa, Aviva or Vitality then your sessions can be funded by your private health insurance provider. Contact them to find out more on how they can refer you to us.

The clinic is situated in a residential area and there is free on-site parking available at all  times with two dropped curbs directly outside the clinic driveway.

The treatment room is located on the ground floor. There is a small  step of 22 cm in height to get into the building. If you need assistance with the step, then simply let us know and we can arrange ramp access.  There are no further steps or stairs to access the waiting area or  treatment room. The internal doors in the building are sufficiently wide  to ensure wheelchair access (main entrance 77 cm (w) and internal doors  73 cm (w) ).  

For your sessions, you are entitled to a chaperone if you require and  you are also entitled to have an interpreter for which you would cover the expenses of.

If there are any other accessibility needs – let us know and we’d be happy to assist in any way that we can.

Please see our ‘Contact Us’ tab for further information about parking facilities and public transport links.

Home visits are also available on request for your convenience and ease (subject to the Physio's availability), as are virtual appointments. 

Qualifications, clinical knowledge and years of experience are key ingredients in making a ‘good’ Physiotherapist. But what makes a ‘fantastic’ Physiotherapist are their interpersonal skills, allowing patients to feel cared for and listened to. Here at Mav Movements, the following qualities are at the core of our values: 

Sapna trained at the University of Nottingham and became a chartered Physiotherapist in 2010. Sapna is HCPC, CSP, AACP & APPI registered.

Since qualifying Sapna began her career within the NHS and spent four years rotating through various specialities including: neurology, respiratory, intensive care, care of the elderly, orthopaedics, surgery, amputee rehabilitation, womens health, paediatrics and outpatients. She developed a passion for musculoskeletal outpatients within adults and paediatrics in which she now specialises. From January 2015, Sapna worked as a Senior Physiotherapist, throughout East Anglia and the Midlands particularly within the private sector and the community.

Sapna continues to strive to expand her skills and knowledge through attending courses and training sessions. Sapna’s particular interests are joint disorders, back pain and sports injuries. Sapna is a keen manual therapist and she also specialises in Western Acupuncture and clinical Pilates including modified Pilates for Pregnancy.

Sapna is also a qualified aesthetic practitioner, she is qualified to do facial acupuncture and is the founder and owner of Beauty Acupuncturist. She enjoys empowering men and women to look and feel rejuvenated from the inside out.

In Sapna's leisure time she loves to practice Pilates and Yoga. She enjoys travelling, sewing, hosting events and spending time with friends and family. She can also speak fluent English, Gujarati and Hindi during your sessions.

After your initial Physiotherapy assessment, Mav Movements will store your personal data, such as your name, address, date of birth, telephone number, email address, next of kin details, medical history, details of injury and activities of daily living on a password protected computer file. The computer password is frequently changed too. This ensures that your information will be kept confidential and will only be disclosed to those involved in your care such as your doctor, consultant and any solicitors or insurance companies who are acting on your behalf, unless prior consent has been obtained from you. Under clinical governance, your records will never be shared with a third party or anyone else without your written and signed consent. Mav Movements ensures patient confidentiality is always maintained with the utmost care and dignity.

Your personal data relating to your treatment will be securely destroyed seven years after your last treatment as recommended by the Data Protection Act (GDPR) and maintaining codes of clinical governance.

You have the right to obtain copies of all records that we hold related to yourself and your care at any time. To access copies of your records, please request this in writing to: 

 Mav Movements Physiotherapy, 43 Westdown Drive, Thurmaston, Leicester, LE4 8HU 

Alternatively, you can email your request to info@mavmovements.co.uk. You also have the right to request that your personal data is erased from our records.

Testimonials

We work very hard to provide the highest standard of care possible and therefore we appreciate and value your reviews. You do not have to leave your name if you do not wish to and we will ensure your review is signed off as ‘- Anonymous.’

By writing us a testimonial on the website or leaving us a review on Google or Facebook, you are hereby giving full authority and authorization for Mav Movements Physiotherapy to use your written material for the publicity and promotion of the services that are provided. This includes print, electronic and any other media format that will be accessible to Mav Movements Physiotherapy and will be stored electronically in compliance with GDPR 2018.

We endeavour to provide you with the highest standard of care possible. But if you have a query, concern, need some information or wish to make a formal complaint about the Physiotherapy service provided by Mav Movements Physiotherapy, we are available to help you. Complaints can be made in writing to the complaints officer of the company at: 

Mav Movements Physiotherapy, 43 Westdown Drive, Thurmaston, Leicester, LE4 8HU

Alternatively, you can email your complaint to info@mavmovements.co.uk and we will respond in writing within seven working days or sooner if your matter is of an urgent nature. 

To understand our Complaints Procedure further, please refer to the flow chart below: